Tourist Residence

Fixed amount of the Cancellation Insurance for the Studios = 40€ Fixed amount of the Cancellation Insurance for the Apartments = 60€.
[Extract from our General Rental Conditions available in the CUSTOMER AREA section]. General Rental Conditions
VII/ CANCELLATION INSURANCE Benefit from a cancellation insurance of your rental which allows you to cancel due to an external, sudden, unforeseeable, justified and independent event of your will. To take advantage of it, the tenant must subscribe to the Cancellation Insurance at the time of the reservation for a fixed fee of 40€ for the studios and 60€ for the apartments. It is only on this condition that the tenant can benefit from a total refund of the amount of his reservation.
VI/ GENERAL CONDITIONS OF CANCELLATION CANCELLATION BY THE TENANT - Any cancellation must be notified by mail before the beginning of the stay. - The deposit remains with the owner. - The cancellation of a reservation is possible under the following conditions: - more than 30 days before : 100% refund of the reservation amount - between 29 and 15 days: refund of 50% of the amount of the reservation - between 14 days and 7 days: 25% refund of the reservation amount - less than 7 days: no refund - In case of no-show, after a delay of 24 hours, the present contract is considered as null and void, the deposit and the balance remain acquired to the owner, the owner can dispose of his furnished accommodation. In case of interruption of the stay or early return, no refund will be made. CANCELLATION OF THE STAY BY THE OWNER OR HIS REPRESENTATIVE If the owner cancels a reservation, he commits himself to reimburse the deposit paid and to propose an equivalent or better alternative to the said reservation. INABILITY TO TRAVEL DUE TO THE PANDEMIC COVID-19 I'SEO agrees to issue a credit note valid for 12 months (after deduction of the amount of the deposit paid) at the convenience of the customer in the following three cases, if within 7 days before the date of arrival: - Impossibility of the customer to go to the destination by decision of a legal authority, or administrative decision; or being under a measure of confinement, compulsory seven, prohibition of travel for a not imperative reason; The impossible to go to the place of stay following a modification of transport plan decided by private operators does not enter the conditions of refunding. - Impossibility for ISEO to welcome the Client in conditions that comply with the provisions of the COVID 19 good prevention practices. These possibilities of cancellation without charge do not apply to circumstances that fall within the client's personal risk zone. In this case, the client's stay is subject to the standard cancellation conditions. Pursuant to Article L221-28-12° of the French Consumer Code, the right of withdrawal is not applicable to the provision of accommodation, transport, catering or leisure services that must be provided on a specific date or within a specific period